Legal notice


This website provides access to and the use of certain services that are registered at DBA Bilbao Port and made available to registered users so that they can obtain information, interact, and consult with DBA Bilbao Port through this website.

The contact details of the department responsible for website management are as follows:
Corporate Communications and Institutional Relations Department
Business address: Calle Orense 34 Edificio Norte Planta 1ª izda, 28020 Madrid
Telephone: 917839410

DBA Bilbao Port reserves the right to modify, at any time and without prior warning, the presentation and configuration of this website, as well as the architecture of the information and the services offered, in order to improve the service offered to our customers.

Access to and use of this website grants the status of user and presupposes the prior reading and acceptance, by the user, of these conditions of use published on the website.

With the right of access and use of this website, it is understood that the user expressly, fully and unreservedly accepts the content of all conditions of use of the website in the version published at the time of access. If the user does not agree with the content of the conditions of use of the website, they must refrain from accessing its content and using its services.

The user of the website assumes, knows and accepts on entering the website that the data and information on any content on the website appear solely for information purposes, as preliminary information available to the user, and DBA Bilbao Port does not guarantee their accuracy as they may contain errors, inaccuracies or not be up to date at any given time.


Certain services are accessed through username and password identification, which implies that the user has previously registered.

The user’s activation or registration can be requested through the website in the Contact option, by sending an e-mail with their details, the service they wish to access, and the reason for such access. DBA Bilbao Port may reject a request in any case where a need to access the website has not been duly justified. The passwords assigned to the registered user to access the website are personal and non-transferable.

The user agrees to use the website and all of the services accessible through it without performing any activities that may be considered illicit or illegal, that violate the rights of DBA Bilbao Port or third parties, or that may breach these conditions of use.

The use of this website provided by DBA Bilbao Port is free, notwithstanding the fact that access to certain services require us to process your information and we will notify you about this in each case.

Any breach of the current legislation and in general any conduct that infringes, incites infringement or may be considered to infringe respect for human dignity or the principle of non-discrimination on grounds of race, gender, religion, opinion, nationality or any other personal or social circumstance is prohibited.

The user undertakes to refrain from sending copies of messages to different mailing lists without taking into account whether it is an appropriate or desired topic for the recipient, and from sending commercial communications by e-mail or equivalent electronic means from DBA Bilbao Port and, in particular, they undertake to refrain from:

  • Destroying, altering, rendering useless or in any other way damaging the data or electronic documents owned by DBA Bilbao Port.
  • Hindering access by other users to the features and content of this website, as well as performing actions that are likely to damage, interrupt or generate errors in these systems.
  • Using the system to try to access restricted areas of DBA Bilbao Port or third-party computer systems.
  • Introducing, by any means, programs, viruses or any other logical device or sequence of characters that may cause or is likely to cause any type of change to our computer systems or those of third parties providing services on this website.
  • Stealing the identity of any other user.
  • Violating the intellectual or industrial property rights of DBA Bilbao Port or any third party.


All trademarks, trade names or distinctive signs of any kind appearing on this website are owned by DBA Bilbao Port or third parties. The use or accessing of the website and/or the services is not understood to grant the user any rights over these.

The trademarks are subject to the applicable legislation on intellectual and industrial property, and their reproduction or use without the authorisation of their owner is prohibited.

All content included on this website is the intellectual property of DBA Bilbao Port or third parties. Therefore, under no circumstances can it be understood that, by virtue of that established in this Legal Notice, any of the operating rights that exist or may exist over the contents, beyond those strictly necessary for the correct use of the website and the services, have been assigned to the user.

Making the databases, images, photographs, drawings, graphs, text files, audio, video and software owned by DBA Bilbao Port, companies in the Hafesa Group or suppliers appearing on this website, available to users does not imply, under any circumstances, the transfer of their ownership or the granting of an operating right in favour of the user, other than the use of this content required for the legitimate use of the website.

The user undertakes not to remove, circumvent or manipulate the copyright and other identification details of the reservation of rights of DBA Bilbao Port or its suppliers.


DBA Bilbao Port does not guarantee the following and it is not liable for any damages and losses that originate from:

  • Use by users of the website that is illegal, negligent, fraudulent and/or contrary to these conditions.
  • The existence of viruses or harmful programs on this website.
  • The unavailability of its services or content, as well as their maintenance or inaccuracy.
  • The invalidity or non-adaptation of the services and information contained on the website to the users’ needs.
  • A breach of the obligations related to the services provided through the website by third parties.


DBA Bilbao Port maintains a policy of full respect and compliance with the confidentiality of the information processed through the website and, in particular, with the protection of the personal data of website users.

The people and processes with access to personal data are obliged to respect the privacy of users and the confidentiality of their personal data.

The use of the website by the user implies: their acceptance of the conditions described herein, their acknowledgement that the information and data they have provided on the website are accurate and true, and their having been informed about the first transfer of data. Consent for the communication of data can be revoked at any time, although this will not apply retrospectively.

GRUPO HAFESA SUMINISTROS PETROLÍFEROS, S.L.U., with Tax ID (CIF) B-95840583, as head of the Holding company in which DBA Bilbao Port is included, is the company responsible for processing the personal data of users. Your personal data will be processed for the purpose of complying with legal obligations, managing the contract and/or commercial relationship maintained with users, sending communications, where appropriate, and controlling the security of the facilities of DBA Bilbao Port, under the terms of the privacy policy.

The legal grounds for the processing will be the execution of the contract and the relationship with the users, compliance with legal obligations, legitimate interest and, where appropriate, user consent. User details will be shared with companies in the group for internal management purposes and with those service providers that must have access to them, as well as when so required by law or a competent authority.

Users may exercise their rights of access, rectification, objection, erasure, restriction and portability at any time, along with all their other rights, under the terms set forth in the applicable legislation, by sending an email to or a letter to the address of the registered office in Calle Orense 34 Edificio Norte Planta 1ª izda, 28020-MADRID.

For the purposes of EU Regulation 2016/679, of 27 April 2016 (“General Data Protection Regulation”) and similar legislation, all information regarding the processing of personal data may be found in the Data Protection Policy of DBA Bilbao Port.


In keeping with our culture and principles as a Group, we want everyone, regardless of their circumstances, capabilities or technological equipment, to be able to access the website, its contents and/or the services. Therefore, at DBA Bilbao Port, we have adopted a series of measures that we hope can contribute to this:

  • Programming of the website following W3C’s recommendations on Cascading Style Sheets, Level 2.
  • Use of different languages
  • Logical order of presentation of the elements on the screen
  • Alternative text in the images


In the event that DBA Bilbao Port becomes aware that the user is carrying out, through the services provided by this website, activities that could potentially infringe the rights of third parties or constitute illegal acts, DBA Bilbao Port, or the Hafesa Group, may take the necessary measures to prevent the continuation of these activities, and reserves the right to launch the relevant legal actions.


These conditions will be governed in accordance with Spanish legislation.

For all disputes derived from the existence, access, use or content of these conditions, the competent court will correspond to the jurisdiction of the courts of Madrid, the parties expressly waiving any other jurisdiction that may correspond to them.